Business Etiquette
Business Etiquette, Corporate Etiquette
- This session reinforces the advantages of the much desired etiquette and mannerisms in multiple circumstances/situations.
- General corporate etiquette
- Etiquette Image Makers and Image Breakers
Workplace Etiquette
- Understanding basics that can annoy your coworkers
- Volume and content of conversation over phone
- Body odour, snack etiquette at desk
- ‘Shared by all area’ etiquette
- Knocking, interrupting
- Appreciating each other
Telephone/ Mobile and Conference Call Etiquette
- Volume, pitch, greeting, introduction, permission, being precise
- Addressing people of different stature
- Calls on weekend and after business hours.
- Etiquette Image Makers and Image Breakers
- Greeting customers over phone
- Answering with right sales pitch
- How to introduce your business over phone
- How to speak to the customer
- How to deal with rude & Angry customers
Intra - Office Communication Etiquette
- Know it all attitude, blaming, apologizing, sexist comments
- Welcoming new employees
- Help and co-operation
- Judging people, feedback at wrong place
- Respect to colleagues, seniors and organization
- Dealing with Gossip mongers, show off and other typical personalities in workplace.
- Elevator etiquette
- Gender Neutrality
Akanksha is very vibrant friendly person with a sound knowledge of current fashion trends n will guide you in your wardrobe according to your body shape n personality... Had an awesome experience with her...
Dr Garima Bhandari
I have attended Business Etiquette workshop by Akanksha and I must say that workshop was an eye opener in many aspects such as correct dressing and body language. While we carry ourselves day in day out in important meetings and in front of customers, these aspects help us correcting the small details.
Vikas Shrivastava
( Co-founder CtrlAltLearn )
The Verve Image Consulting is the founded firm of Akanksha Agrawal with a very simple aim to give a makeover to the LIVES of as many individuals as possible.
